Norwich Rite-Aid changes ownership to Walgreens
NORWICH – After a three year long process, Walgreens has taken ownership of the Norwich Rite-Aid, and many customers have questions about what comes next.
Rite-Aid Public Relations Manager Ashley Flowers has offered some answers on what customers can expect in the future.
Flowers said that since Rite-Aid began negotiations they had received concerned comments from customers about topics like insurance and changing coverage.
"At first most people seemed worried," she said, "But they seem to feel considerably better after finding out what the changes will be."
One concern of customers' is how the prescription medication process will be handled by Walgreens, but Flowers assures that new prescriptions being filled at the transferred Rite-Aid stores will feel just as smooth as always.
She also addressed the concerns of individuals who feared they might lose their employment at Rite-Aid as part of the transition.
"As we transfer the ownership over, Walgreens' intent is to hire on all of the Rite-Aid employees," said Flowers. "Our associates are our true assets, and Walgreens recognizes that."
Walgreens Public Relations Manager Phil Caruso confirmed her statements saying, "The transition should be smooth."
Caruso echoed Flowers' assertion that Rite-Aid employees won't be dropped after the transfer. He also added, "We expect this process to be complete in spring this year."
Flowers said the process has been ongoing since 2015, and said, "We initially entered into an agreement to completely merge with Walgreens, but we ended up agreeing on a store purchase plan instead. The store transfer began in October of 2017, and at that point there were just under 2,000 Rite-Aid stores to exchange."
Flowers said Rite-Aid recently announced that 1,100 of their stores have been transferred, and that they plan to continue at a steady rate.
Caruso was unable to tell us how long Rite-Aids, like the one in Norwich, will be accepting Rite-Aid gift cards.
Pictured: Rite-Aid as it appears now. Walgreens Public Relations Manager Phil Caruso said rebranding the exterior of the building will be at the end of the transition. (Zachary Meseck photo)
Rite-Aid Public Relations Manager Ashley Flowers has offered some answers on what customers can expect in the future.
Flowers said that since Rite-Aid began negotiations they had received concerned comments from customers about topics like insurance and changing coverage.
"At first most people seemed worried," she said, "But they seem to feel considerably better after finding out what the changes will be."
One concern of customers' is how the prescription medication process will be handled by Walgreens, but Flowers assures that new prescriptions being filled at the transferred Rite-Aid stores will feel just as smooth as always.
She also addressed the concerns of individuals who feared they might lose their employment at Rite-Aid as part of the transition.
"As we transfer the ownership over, Walgreens' intent is to hire on all of the Rite-Aid employees," said Flowers. "Our associates are our true assets, and Walgreens recognizes that."
Walgreens Public Relations Manager Phil Caruso confirmed her statements saying, "The transition should be smooth."
Caruso echoed Flowers' assertion that Rite-Aid employees won't be dropped after the transfer. He also added, "We expect this process to be complete in spring this year."
Flowers said the process has been ongoing since 2015, and said, "We initially entered into an agreement to completely merge with Walgreens, but we ended up agreeing on a store purchase plan instead. The store transfer began in October of 2017, and at that point there were just under 2,000 Rite-Aid stores to exchange."
Flowers said Rite-Aid recently announced that 1,100 of their stores have been transferred, and that they plan to continue at a steady rate.
Caruso was unable to tell us how long Rite-Aids, like the one in Norwich, will be accepting Rite-Aid gift cards.
Pictured: Rite-Aid as it appears now. Walgreens Public Relations Manager Phil Caruso said rebranding the exterior of the building will be at the end of the transition. (Zachary Meseck photo)
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