City of Norwich discusses major phone and internet upgrade
NORWICH – A request for a new phone system for the Norwich Police Department resulted in a phone and internet upgrade for the entire city government at the City of Norwich Common Council meeting Tuesday night.
The move to unite the police department’s technological needs to a larger city-wide upgrade was approved, but opposed by some members of the board.
After receiving a grant for a new Digital Evidence Management System (DEMS) the Norwich City Police discovered their current phone and internet systems were out of date and incompatible with the new computer program.
“We couldn’t record our phone lines or our telephones transmissions because our phones are so out of date,” said Chief of Police Rodney Marsh. “We submitted a body cam video, we uploaded it, it was just one body cam video and it took 34 minutes.”
Norwich Clerk Dee Dufour proposed the council merge the needs of the police department with a major upgrade for all city government offices.
“I had them do a proposal for the whole city, because our phone systems are so old, I figured if they were going to buy a new phone system, we should probably have a phone system that works for all of us,” stated Dufour.
However, Alderman Bryan McCracken and Alderman Matthew Caldwell said they had reservations.
“My reservation about this is how it was brought forward as an emergency action and as not what it truly is, something that should have all the background information all the figures and the benefits presented as a parliament for improvement and then voted on, as is standard practice,” McCracken told the board.
“If we do it all in one package were getting this deal. We’re getting the fiber-optics for the whole city and were getting a better price because we’re buying it all in one package. If we separate them we’re not getting that same price so we’re basically piggy-backing off of the need of the police upgrade,” retorted Dufour.
The common council voted to pass the city upgrade with both Caldwell and McCracken voting against it. Council members Brian Doliver, Robert Jeffery, David Zieno, and Linda Kays-Biviano voted for the upgrade.
According to the clerk the city’s current phone system is over 30 years old. This new upgrade would provide updated internet speeds to city offices, plus a call directory and voicemail options for city residents calling into the city offices. The initial cost for the installation of new system is $23,000 and the monthly cost would be $3,000.
The move to unite the police department’s technological needs to a larger city-wide upgrade was approved, but opposed by some members of the board.
After receiving a grant for a new Digital Evidence Management System (DEMS) the Norwich City Police discovered their current phone and internet systems were out of date and incompatible with the new computer program.
“We couldn’t record our phone lines or our telephones transmissions because our phones are so out of date,” said Chief of Police Rodney Marsh. “We submitted a body cam video, we uploaded it, it was just one body cam video and it took 34 minutes.”
Norwich Clerk Dee Dufour proposed the council merge the needs of the police department with a major upgrade for all city government offices.
“I had them do a proposal for the whole city, because our phone systems are so old, I figured if they were going to buy a new phone system, we should probably have a phone system that works for all of us,” stated Dufour.
However, Alderman Bryan McCracken and Alderman Matthew Caldwell said they had reservations.
“My reservation about this is how it was brought forward as an emergency action and as not what it truly is, something that should have all the background information all the figures and the benefits presented as a parliament for improvement and then voted on, as is standard practice,” McCracken told the board.
“If we do it all in one package were getting this deal. We’re getting the fiber-optics for the whole city and were getting a better price because we’re buying it all in one package. If we separate them we’re not getting that same price so we’re basically piggy-backing off of the need of the police upgrade,” retorted Dufour.
The common council voted to pass the city upgrade with both Caldwell and McCracken voting against it. Council members Brian Doliver, Robert Jeffery, David Zieno, and Linda Kays-Biviano voted for the upgrade.
According to the clerk the city’s current phone system is over 30 years old. This new upgrade would provide updated internet speeds to city offices, plus a call directory and voicemail options for city residents calling into the city offices. The initial cost for the installation of new system is $23,000 and the monthly cost would be $3,000.
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