NORWICH – Recognizing the importance of building positive business relationships, the Business and Professional Women of Norwich will be sponsoring a luncheon presentation called Customer Service - Humanize it! on Wednesday, April 22 at the Howard Johnson Hotel in Norwich.

The two-hour program, which begins at noon, will feature a presentation by guest speaker Christopher Wright who will focus on helping people learn to “humanize” their interactions with customers and co-workers.

A Norwich-native, Wright is a graduate of both SUNY Morrisville and Brigham Young University. He is currently the divisional vice president of selling services, wedding and gift registry for Macy’s Department Store. In that position, he oversees customer service initiatives for 217 stores.