Norwich Pharmaceuticals quietly downsized its workforce in February

NORTH NORWICH – In mid February, Norwich Pharmaceuticals Inc. quietly let go 50 production and salaried employees, or about 10 percent of its workforce.
According to an announcement yesterday, the downsizing came as a result of fewer customer orders and delayed U.S. Food and Drug Administration approvals for one of the company’s (former OSG Pharmaceuticals) major accounts. Management did not disclose the name of the product.
“Since our production volume is determined by customer demand, our future success is closely linked to the success in getting products approved by the FDA and creating market demand with consumers. We are taking all possible steps to stabilize our business and our workforce, but the future continues to hold unknowns,” President Christopher R. Calhoun said.
One of Chenango County’s top four employers, Norwich Pharmaceuticals employed about 390 people in 2007. By the end of 2008, that number had increased to 450.
Public Relations Director Ric Festarini said management decided not to make the development known to the media because many of the workers were rehired temporarily.
“A lot of them have been rehired for a spike in work, but are here essentially temporarily,” he said.
Norwich Pharmaceuticals Inc. hired 36 production and salaried personnel last year in anticipation of FDA approval for the product. The company had expected to begin manufacturing in early January.
Festarini said while the approval did not come in, it was not officially denied either.
“They say it’s just delayed, but we have no real understanding of when the approval would be granted. So, we made the decision in February to release the staff,” he said.
According to the press release, the healthcare industry is traditionally insulated from economic cycles. The local manufacturer is expanding its portfolio of service offerings, however, in order to try and insulate the business and its workforce from further market fluctuations.
In some cases, sales and technical staff have been added in order to market and capture product development work. The company has also purchased certain small scale equipment to run experimental batches as an additional service to prospective customers.
“We have expanded our sales function and are aggressively seeking new business opportunities,” Calhoun said.
Norwich Pharmaceuticals manufacturers pharmaceutical products for customers, provides packaging and distribution services, conducts clinical trials and helps clients navigate the regulatory process. In 2007, the company and its 375,000 square foot facility in North Norwich were purchased by AFI Partners, a New York City-based private equity firm.

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